Data Trust
& Privacy Policy

Our Commitment to Data Integrity, Security, and Ethical AI Practices.

Last Updated: December 2024

📊 Data Collection

What We Collect:

  • • Contact information (name, email, phone) when you submit forms
  • • Usage data (pages visited, time spent, device information)
  • • Technical data (IP address, browser type, cookies)
  • • Project-specific data when you engage our AI services

Why We Collect:

  • • To respond to inquiries and provide services
  • • To improve website functionality and user experience
  • • To deliver AI solutions customized to your needs
  • • To comply with legal obligations

🤖 Model Fairness & Ethical AI

We are committed to building fair and unbiased AI systems. Our models undergo rigorous bias audits to ensure:

  • • No discrimination based on gender, race, age, or other protected attributes
  • • Transparent decision-making processes (explainable AI)
  • • Regular fairness testing across diverse demographic groups
  • • Human oversight for high-stakes decisions (healthcare, finance, hiring)

🔒 Client Data Security

Your data is sacred. We implement military-grade security:

  • • Encryption: AES-256 at rest, TLS 1.3 in transit
  • • Access Control: Role-based permissions and multi-factor authentication
  • • Compliance: GDPR, HIPAA (healthcare projects), PCI-DSS (payment data)
  • • Data Isolation: Each client's data stored in separate, encrypted databases
  • • Penetration Testing: Regular security audits by third-party firms

🛡️ AI Model Training & Data Usage

Critical Policy: We NEVER use your proprietary data to train models for other clients.

  • • Client data is used ONLY for the specific project you contracted
  • • No data sharing between projects without explicit written consent
  • • Models can be deployed on-premise or private cloud for maximum control
  • • We can delete all your data upon project completion (if requested)

📝 Data Retention

We retain data only as long as necessary for service delivery or legal compliance. You can request data deletion at any time by contacting [email protected].

🌍 Your Rights

You have the right to:

  • • Access your personal data
  • • Correct inaccurate data
  • • Request data deletion
  • • Opt-out of marketing communications
  • • Request data portability

📧 Contact Us

For privacy questions or data requests, contact:
Email: [email protected]
Phone: +255 694 736 208